Established In 1994If you’re not 100% happy (we’re pretty sure you will be) you can return your items within 15 days
YES, that’s right 15 days! – with no questions asked and no hard feelings either!
Simply: email info@salonserve.com to request a return within 15 days of accepting your delivery.
Please make sure the item and packaging are in a perfect resalable condition. (How you would expect to receive your items!)
IMPORTANT: A return cannot be made without the original packaging. Disposal of the packaging is acceptance of the goods. PLEASE KEEP YOUR PACKAGING.
We will issue you with a (boring but important) Sales Return Number.
Please wrap your item as securely as possible so that everything is tickety-boo when it arrives back at our warehouse.
Remember to write your Sales Return Number on the outside of your parcel. This will help us to speed up your refund. Furniture and equipment returns will encounter a 25% restocking fee.
Once you have returned your item we will refund you or credit you – Easy!
